Processing Time: Orders are processed within 1–2 business days after payment confirmation.
Delivery Time: Standard delivery takes 2-3 working days within Sri Lanka, depending on your location.
Shipping Charges: Shipping fees are calculated at checkout and may vary based on location and delivery method.
Tracking: Once your order is shipped, you will receive a tracking number to monitor the delivery status.
Order Issues: Please ensure your shipping address is correct. Haylou.lk is not responsible for delays or lost packages due to incorrect address details.
Return to Sender: Orders returned due to incorrect address or unclaimed parcels will require the customer to cover reshipping charges.
